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I have a 2 year old GE side by side refridgerator with two ...

Sent to Appliance Experts May 13 2008 at 3:50 PM
   

I have a 2 year old GE side by side refridgerator with two issues. First, the temperature in the refridgerator has risen a bit for no apparent reason. I turned it up to 6 setting and the thermometer reads 49 degrees. Second, the water dispencer works perfectly at times and other times it stops all together for no apparent reason.

Customer (name blocked for privacy)
Status:  Closed   Value: $9
Info Request
May 13 2008 at 4:03 PM (13 minutes later)
         

Hello Customer (name blocked for privacy),

Your team beat our Cardinals but I'll still try to help you. Does the fan in the freezer run ? Is the fan behind bottom panel in back of fridge running ? Look at back wall in freezer behind bottom bin - is there frost on this wall ? Inside the fresh food compartment in back top left there is a plastic grille - do you feel air coming out of it? What is your model # ? - look inside fresh food side on walls or ceiling for nameplate.

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tom goellner -- Home Appliance Technician -- 99% Positive Feedback on 390 Appliance Accepts
32 years servicing major appliances and hvac equipment
Reply
May 13 2008 at 4:17 PM (14 minutes and 17 seconds later)
         
model # GSH22JSRE SS
Freezer fan is running, fan in back seems to be running, no frost behind bottom bin in freezer, I feel slight air coming out of plastic grill back top left of fresh food compartment. Additional note: the freezer is not as cold as it should be either. Do you think its a freon issue? Should I just turn the dials up to coldest setting (reluctant to do that because it was fine before at a 5 setting for both sides. Sorry about your Cardinals. However they did kick our ass in 1967.
Customer (name blocked for privacy)
Reply
May 14 2008 at 2:15 AM (9 hours and 57 minutes and 26 seconds later)
         
model # GSH22JSRE SS
Freezer fan is running, fan in back seems to be running, no frost behind bottom bin in freezer, I feel slight air coming out of plastic grill back top left of fresh food compartment. Additional note: the freezer is not as cold as it should be either. Do you think its a freon issue? Should I just turn the dials up to coldest setting (reluctant to do that because it was fine before at a 5 setting for both sides. Sorry about your Cardinals. However they did kick our ass in 1967.
Customer (name blocked for privacy)
Answer
May 14 2008 at 4:47 AM (2 hours and 32 minutes and 43 seconds later)
         
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tom goellner -- Home Appliance Technician -- 99% Positive Feedback on 390 Appliance Accepts
32 years servicing major appliances and hvac equipment
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